Pay What You Can (PWYC) Toolkit

At the AAC, we believe that addressing equity issues in climbing is not mutually exclusive from best business practices. That is why, in partnership with The North Face, we designed a Pay What You Can (PWYC) toolkit, a free resource for gyms who want to offer alternative payment models alongside—or in place of—traditional membership structures. Although much of our work at the AAC is outdoor-centric, we recognize that many climbers are introduced to the sport through a gym, and therefore a holistic approach to climbing access requires us to consider challenges across the climbing spectrum, including indoor climbing. Our hope is that with our toolkit, gyms can implement sustainable PWYC models that offer a product that is attainable for those in under-represented income brackets, with the added benefit of increasing these gyms’s memberships and maintaining a profitable business.

We examined 47 existing Pay What You Can (PWYC) programs within the climbing gym industry, interviewing 16 program leaders for further study, in order to analyze the viability and best practices of PWYC programs. While PWYC programs take on many forms, they all share an essential goal: to provide financial options for individuals and families who are otherwise unable to afford a gym’s day pass or membership at “standard” rates.

In this toolkit you will find:

  • Analysis of the nine (9) components that comprise PWYC programs

  • Two (2) case studies based on the experience and outcomes of real gyms

  • Insights and Best Practices

  • FAQs

  • Resources, including a grant to support the one-time cost of implementing a PWYC program, a peer-to-peer directory of gyms implementing PWYC programs, and an example application (if the model you are considering utilizes a “proof of need” application).


In the climbing gym industry and looking to start your own PWYC program at your gym? Explore the PWYC grant to get started!


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